Need help with an order, an activation, or choosing the right product? Our team is here to help.
We usually reply within a few hours, and always within 24 hours.
To help us solve your problem quickly, please include:
It’s in your confirmation email and under My Account → Orders. Check your spam folder too. See our Delivery Policy for delivery times.
Contact us with your order number and a screenshot of the error. If we can’t get it working, we’ll replace it or refund you under our Refund & Return Policy.
Go to My Account → My Wallet → Wallet topup. Top-ups are reviewed and credited by our team, usually within a few hours.